Terms and Conditions

Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of our website https://magnesiaoutdoorsports.co.uk (the “Website”) and your purchase of products (“Goods”) from Magnesia MK LTD (“we”, “us”, or “our”).

By accessing the Website or placing an order, you agree to be bound by these Terms. Please read them carefully before using our site or making any purchase.

1. Company Information

Magnesia MK LTD
Registered address: International House, 100 Menzies Road, Hastings, TN38 9BB
Company number: 16817343

Magnesia MK Ltd has applied for VAT registration and is currently awaiting confirmation from HMRC. Prices displayed on this website are inclusive of VAT where applicable.

A valid VAT invoice will be issued for orders placed after the effective date of registration once the VAT number has been received.


Email: info@magnesiaoutdoorsports.co.uk
Website: https://magnesiaoutdoorsports.co.uk

2. Use of the Website

  • You agree to use our Website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit, anyone else’s use of the Website.

  • Copyright and other relevant intellectual property rights exist on all text relating to our services and the full content of this Website, including our logo.

  • You may not reproduce, distribute, or exploit any content without our prior written permission.

3. Product Information

  • We make every effort to ensure product descriptions, images, and prices are accurate. However, minor variations or errors may occasionally occur.

  • We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

  • All products are subject to availability. If an item is out of stock, we will inform you and offer an alternative or refund.

4. Orders and Contract Formation

  • By placing an order, you confirm that all information you provide is accurate and complete.

  • Your order represents an offer to purchase. We will send you an email acknowledging your order, but this does not constitute acceptance.

  • A contract between you and Magnesia MK LTD is formed only when we send you a confirmation email that your order has been dispatched.

  • We reserve the right to refuse or cancel any order, for example, due to payment issues, stock limitations, or suspected fraud.

5. Pricing and Payment

  • All prices are listed in GBP (£) and include VAT (where applicable).

  • Prices are subject to change at any time, but such changes will not affect confirmed orders.

  • Payment must be made in full at the time of ordering through our approved payment methods.

  • Payments are securely processed through trusted third-party payment providers. We do not store or have access to your full payment card details.

6. Delivery

6.1 Delivery timeframes provided on the Website or by email are estimates only and do not form part of the contract.

6.2 As certain Goods may be sourced specifically upon order, delivery times may vary depending on supplier availability, manufacturing schedules, import procedures, and carrier performance.

6.3 We shall not be liable for delays caused by events outside our reasonable control, including but not limited to supplier delays, customs clearance procedures, transport disruptions, adverse weather conditions, or industrial action.

6.4 A contract for the sale of Goods is formed only when we issue a dispatch confirmation email.

6.5 Risk in the Goods passes to you upon delivery to the address provided in your order.

6.6 If delivery cannot be completed due to incorrect information, refusal, or failure to accept delivery, we reserve the right to charge additional redelivery or storage costs where applicable.

6.7 Nothing in this section affects your statutory rights under the Consumer Rights Act 2015 or Consumer Contracts Regulations 2013.

7. Returns, Refunds, and Cancellations

a. Your Right to Cancel

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods.
To exercise this right, please contact us at info@magnesiaoutdoorsports.co.uk with your order details.

b. Returns

  • You must return goods in their original, unused, and resalable condition, including all packaging and labels.

  • You are responsible for the cost of return shipping unless the item is faulty or incorrect.

  • We recommend using a tracked service, as we cannot refund items lost in transit.

c. Refunds

  • Once we receive and inspect the returned goods, we will process your refund within 14 days.

  • Refunds will be made to the original payment method.

  • If the goods are damaged, used, or not in resalable condition, we reserve the right to deduct a reasonable amount or refuse a refund.

d. Faulty or Incorrect Items

  • If your item arrives faulty, damaged in transit, or incorrect, please contact us within 7 days of receipt.

  • We will provide a free return label and offer either a full refund or replacement.

e. Items Damaged by the Customer

  • If an item has been damaged by the customer, we are not obliged to offer a refund or replacement.

  • If we agree to inspect a damaged item, the customer must cover the return delivery cost.

8. Limitation of Liability

  • To the fullest extent permitted by law, Magnesia MK LTD shall not be liable for any indirect, incidental, or consequential losses arising from the use of our Website or the purchase of our Goods.

  • We do not exclude or limit liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

  • Nothing in these Terms affects your statutory consumer rights.

9. Intellectual Property Rights

  • All content, trademarks, and materials on this Website are owned by or licensed to Magnesia MK LTD.

  • You may not copy, reproduce, distribute, or use any content without our express written consent.

10. Privacy and Data Protection

Your privacy is important to us.
Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data:
👉 https://magnesiaoutdoorsports.co.uk/privacy-policy

11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

If you have any questions about these Terms, please contact us:

Magnesia MK LTD
Email: info@magnesiaoutdoorsports.co.uk
Address: International House, 100 Menzies Road, Hastings, TN38 9BB
Website: https://magnesiaoutdoorsports.co.uk