Privacy Policy

Magnesia Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our website, https://www.magnesiaoutdoorsports.co.uk.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal data about you:

  • Personal details: name, email address, phone number, billing address, and delivery address.

  • Account information: username and password (if you register an account).

  • Payment information: payment card details are processed securely via our third-party payment processors — we do not store or have access to your full card details.

  • Order details: purchase history, order preferences, and correspondence relating to your orders.

  • Technical data: IP address, browser type, device information, and website usage data collected via cookies and analytics tools.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfil your orders, including delivery and returns.

  • To communicate with you regarding your purchases or inquiries.

  • To manage your account (if applicable).

  • To send you updates or promotional emails (only with your consent).

  • To improve our website, products, and customer service.

  • To comply with legal and financial record-keeping obligations.

3. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases for processing your personal data:

  • Contract: to process your orders and deliver goods or services you’ve purchased.

  • Consent: for marketing communications or optional account features.

  • Legal obligation: to comply with tax, accounting, or regulatory requirements.

  • Legitimate interests: to improve website functionality and protect against fraud.

4. Sharing Your Information

We may share your personal data with trusted third parties to help us operate our business, such as:

  • Payment processors: e.g., Stripe, PayPal.

  • Delivery and courier services: e.g., Royal Mail, DPD, or similar.

  • IT and website hosting providers.

  • Professional advisers: e.g., accountants or legal advisors.

  • Government authorities if required by law.

We will never sell or rent your personal data to third parties.

5. Cookies and Analytics

Our website uses cookies and similar technologies to improve user experience and website performance.
Cookies may collect information such as IP address, browser type, and pages visited.

You can manage or disable cookies in your browser settings.
For more information, please see our Cookie Policy.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
Typically, order and tax records are kept for up to 6 years as required by UK law.

7. Data Security

We take the security of your personal data seriously and use appropriate technical and organisational measures to protect it, including:

  • SSL encryption on our website.

  • Secure password-protected systems.

  • Restricted access to authorised personnel only.

However, please note that no method of online transmission is 100% secure, and we cannot guarantee absolute security.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your data (“right to be forgotten”).

  • Restrict or object to processing of your data.

  • Request data portability.

  • Withdraw consent for marketing communications at any time.

If you wish to exercise any of these rights, please contact us using the details below.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Magnesia Ltd
Email: [info@magnesiaoutdoorsports.co.uk]
Website: https://www.magnesiaoutdoorsports.co.uk

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
Please check this page periodically to stay informed of how we protect your information.

 

Last updated: 27/10/2025